SNEAK PEEK – Agent Safety Lockbox Feature


“Like most jobs that require interacting with the public, selling real estate involves some level of risk,” said NAR President Tom Salomone, broker-owner of Real Estate II Inc. in Coral Springs, Florida. “NAR is committed to protecting our members and making sure they have the resources and education to keep themselves safe and secure on the job.”

NAR’s 2016 Member Safety Report surveyed over 3,000 members about how safe they feel while on the job, their personal experiences, and the safety procedures and materials provided by their brokerage and found that 95 percent of surveyed members have never been the victim of a crime while working as a real estate professional. Sixty-one percent of respondents say they have never been in a situation that made them fear for their personal safety or the safety of their personal information; however, 46 percent of female REALTORS® report that they have found themselves in such a situation. The most common circumstances that resulted in fearful situations were open houses, showing vacant and model homes, working with properties that were unlocked or unsecured and showing properties in remote areas.

SentriLock is always looking for ways to provide additional benefits and security to those using our system. We are very pleased to announce our latest development, a new safety feature that helps protect each one of our SentriSmart™ Mobile App users.

This new feature is called the Agent Safety feature and was designed to proactively promote safety. This new, straightforward and automated function will allow users to keep their regular processes to access Agent Safety. After opening a lockbox via the SentriSmart™ Mobile App, agents will be prompted to confirm they are safe. If for some reason, the agent cannot confirm their safety, the system will automatically communicate that status and their location to their designated emergency contact(s) to inform them of the agent’s status.

Agent safety is a priority for SentriLock, so offering a solution that can provide both the agent and their families with a greater peace of mind makes these updates very worthwhile. We understand that when you need help, you can’t always ask for it. To make this feature useful, we had to take this into account. With this new feature, if a need ever does arise where an agent cannot acknowledge the SentriSmart™ confirmation of their safety, Agent Safety will automatically communicate status on their behalf, with no involvement on the agent’s part.

This opt-in service will officially be released on October 12th, 2016. To access this new feature, users will simply need to visit Settings in the SentriSmart™ Mobile App to turn on the service and designate emergency contacts that should be notified.

To learn more about SentriLock products and features visit