End User License Agreement
Last Published: December 17, 2020
Welcome, and thank you for being a SentriLock user.
REALTOR® Lockbox, REALTORS® and the REALTOR® Block “R” logo, are trademarks, service marks, membership marks, and/or logos of the NATIONAL ASSOCIATION OF REALTORS®, which are used under license by SentriLock from the NATIONAL ASSOCIATION OF REALTORS®. SentriCard®, the SentriLock stylized “S”, and Sentrilock.com are the intellectual property of SentriLock. All SentriLock copyrights, trademarks, service marks, logos and other intellectual property appearing on the Web Site or otherwise used in connection with the System are the sole property of SentriLock, and no ownership rights in any of the foregoing are granted to you hereunder or through your use of the System. All other trademarks appearing on sentrilock.com are the property of their respective owners.
2. Use of the Services; Restrictions.
3. 3rd Party/Linked Services/Sent information.
B. Additional Terms for Third Party Services. Certain aspects of the System and Services include third-party tools that are subject to additional third-party terms, including, but not limited to, the following:
The SentriLock Materials include, without limitation, all of the issued patents and active trademarks, located here.
5. Feedback. If you choose to provide input and suggestions regarding the System, Services, or any SentriLock Materials (“Feedback”), then you hereby grant and assign to SentriLock all rights, title, and interest in and to the Feedback, and you shall not be entitled to any compensation therefore. To the extent SentriLock is unable to obtain all rights, title, and interest in and to the Feedback, you hereby grant SentriLock an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free, worldwide right and license to use the Feedback in any manner and for any purpose, including the improvement the System, Services, or SentriLock Materials or the creation of other products and services or derivatives of the System.
B. Other Terms. Your use of the System and Services is subject to all additional guidelines, rules, and agreements applicable thereto or certain features of the same that we may post on, or link to or from the System, such as rules applicable to a particular product or content available through the System or Services, including, without limitation, the Good Neighbor Policy, the Listing Quality Policy, and the Rentals User Terms. You agree to comply with all such terms and conditions.
9. Limitation of Liability/Exclusive Remedy/Disclaimer of Warranties.
(b) WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENTRILOCK SHALL NOT BE LIABLE OR RESPONSIBLE TO YOU FOR (i) ERRORS, MISTAKES, OR INACCURACIES OF MATERIALS DISPLAYED ON THE SYSTEM OR OTHERWISE PROVIDED OR PUBLISHED BY SENTRILOCK; (ii) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR OR ANY OTHER PARTY’S ACCESS TO OR USE OF THE SYSTEM AND SERVICES; (iii) ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR SYSTEM ACCOUNT, OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (iv) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SYSTEM OR SERVICES; (v) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SYSTEM OR SERVICES; (vi) ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY MATERIALS POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SYSTEM OR SERVICES; (vii) USER MATERIALS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY; OR (viii) ANY CLAIMS RELATED TO SENTRILOCK PROVIDING THE “SHARED DATA” TO “VENDORS”, THE USE OR MISUSE OF THE SHARED DATA BY SUCH VENDORS, OR THE USE OF AN ACCESS CODE BY YOU, THE VENDOR, OR ANY OTHER THIRD PARTY. YOU UNDERSTAND AND AGREE THAT THE SYSTEM AND RELATED SERVICES CANNOT GUARANTEE UNAUTHORIZED ENTRY INTO A LOCATION. IN NO WAY SHALL SENTRILOCK BE LIABLE FOR ANY DAMAGES OR CLAIMS OF ANY KIND RELATED TO THE FAILURE OF THE SYSTEM (OR ANY COMPONENT THEREOF) TO SECURE ANY LOCATION OR PROTECT YOU OR ANY OTHER PERSON, INCLUDING WITHOUT LIMITATION, THEFT, PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
(d) SENTRILOCK MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SYSTEM, THE SERVICES, THE SENTRILOCK MATERIALS, OR ANY COMPONENT THEREOF. ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL WARRANTIES ARISING FORM COURSE OF DEALING OR USAGE OF TRADE, ARE HEREBY EXCLUDED. IN NO EVENT MAY ANY EMPLOYEE, AUTHORIZED DISTRIBUTOR, OR REPRESENTATIVE MODIFY OR EXTEND THE PROVISIONS OF THIS SECTION IN ORAL OR WRITTEN FORM.
11. Digital Millennium Copyright Act DMCA
SentriLock respects the intellectual property rights of others and expects you to do the same. Per the DMCA, SentriLock will respond expeditiously to claims of copyright infringement on the Site if submitted to SentriLock’s Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, SentriLock will take whatever action it deems appropriate within its sole discretion, including removal of the allegedly infringing materials.
If you believe that your intellectual property rights have been violated by SentriLock or by a third party who has uploaded materials to the Site, please provide the following information to SentriLock’s designated Copyright Agent listed below:
(a) A description of the copyrighted work or other intellectual property that you claim has been infringed;
(b) A description of where the material that you claim is infringing is located on the Site;
(c) An address, telephone number, and e-mail address where SentriLock can contact you and, if different, an e-mail address where the alleged infringing party, if not SentriLock, can contact you;
(d) A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law;
(e) A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner’s behalf;
(f) Your electronic or physical signature.
SentriLock may request additional information before removing any allegedly infringing material. In the event SentriLock removes the allegedly infringing materials, SentriLock will immediately notify the person responsible for posting such materials that SentriLock removed or disabled access to the materials. SentriLock may also provide the responsible person with your e-mail address so that the person may respond to your allegations.
SentriLock reserves the right to terminate, limit or suspend any user’s access to the Site in the event of repeated infringing activity. If you believe that a user of this Site is a repeat infringer, please follow the above instructions to contact SentriLock’s Copyright Agent. Please include sufficient information to assist SentriLock in determining that the user repeatedly engaged in infringing activity.
SentriLock registered a designated agent with the Copyright Office pursuant to 17 U.S.C. 512(c). SentriLock’s designated Copyright Agent is: Chloe A. Hecht, National Association of REALTORS®, 430 N. Michigan Avenue, Chicago, IL 60611, United States, (312) 329-8270, email@example.com.
12. Consent to Communications. By using the System or Services, you consent to receiving certain electronic communications from SentriLock. You agree that any notices, agreements, disclosures, or other communications that SentriLock sends to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
Email Management. You may receive emails from SentriLock for a variety of reasons – for example, if you took an action through the System or services, you signed up for a regular reports, or you listed a property and the showing agents/buyers agent sent you a message. If you have an account with SentriLock, you can select your preferences through your account settings. Also, you can manage your receipt of some types of communication. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information.
13. Contact Information and License Disclosures. The Services are offered by SentriLock are located at 7701 Service Center Drive, West Chester Ohio 45069. You may contact SentriLock by sending correspondence to that address or emailing firstname.lastname@example.org.