How to Open a SentriLock Lockbox

1. Launch the app on your device.

To start, launch the SentriKey® Real Estate App

2. On the lockbox keypad, press ‘ENT’.

This establishes a connection with the app.

3. In the app, enter your PIN or use Face ID.

4. The lockbox key compartment opens.

The key compartment will open.

If the key compartment does not fall open, gently tug the tab located in the bottom of the lock box.

How to Open a SentriLock Lockbox with Touch-N-Show®

1. Launch the SentriKey® Real Estate app.

To open a SentriGuard® lockbox with Touch-N-Show®, start by launching the SentriKey® Real Estate app.

2. Tap Touch-N-Show®

*The first time you use this feature, you will get a message notifying you that Touch-N-Show® is only available on the SentriGuard® lockbox.*

From the home screen, tap the Touch-N-Show® button.

Touch Continue.

3. Tap phone to lockbox.

Tap the phone to the lockbox. For best results, press the device up to the NFC sensor located just below the keypad.

Each device has its own unique placement for NFC. Adjust your device accordingly to meet the sensor’s position.

4. Key compartment will open.

You will see a flashing green light and the key compartment will open.

If the key compartment does not fall open, gently tug on the tab located in the bottom of the lockbox.

You have successfully accessed a lockbox using Touch-N-Show®!

How to Use The SentriKey Showing Service® App

Download our SentriKey Real Estate App to utilize your lockbox to its full potential. From there you can use a ton of features. If you need any help, browse through our SentriKey Showing Service® Guide.

Other SentriGuard® Features

The SentriGuard® lockbox has other amazing features. If you want to look at those, visit our SentriGuard® page.

Take a look at and download our SentriKey Real Estate App.

Check out our SentriLock support page if you need any additional help or want to speak to a customer service representative.