Use the following steps if you are a Listing Agent/lockbox owner that needs to authorize an existing SentriConnect™ user on an Apple device:

  1. Log into the SentriSmart™ application.
  2. Go to the Lockbox Tools tab.
  3. Search for the listing address/lockbox serial number you would like to grant access to.
  4. Tap on the listing address/lockbox serial number.
  5. Tap on the Grant SentriConnect™ Access option.
  6. Enter the following information for the SentriConnect™ user:
    1. Email Address
    2. Start Time
    3. End Time
  7. Tap on Grant Access.
  8. Enter your PIN and tap the Grant Access button.
  9. You will receive a confirmation message. Tap OK.

Use the following steps if you are a Listing Agent/lockbox owner that needs to authorize a new user on an Apple device:

  1. Log into the SentriSmart™ application.
  2. Go to the Lockbox Tools tab.
  3. Search for the listing address/lockbox serial number you would like to grant access to.
  4. Tap on the listing address/lockbox serial number.
  5. Tap on the Grant SentriConnect™ Access option.
  6. Enter the following information for the SentriConnect™ user:
    1. Email Address
    2. Start Time
    3. End Time
  7. Tap the Grant Access button and enter your PIN.
    1. Since this is a new user, you will be prompted if you would like to invite the new user to use SentriConnect™.
    2. Tap the Send Invite button.
    3. After receiving confirmation that you have successfully invited the new user, tap OK.
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