Contact Technical Support

You can reach SentriLock Technical Support between the hours of 8:00AM and Midnight EST at: US Customers 513-618-5800, Canada and Toll Free 1-877-736-8745 or you can email us at

You can access the REALTOR® Lockbox Web Site ( you’ll need your SentriLock ID and Password to login.

Phone Renewals

For SentriCard® renewals over the phone have your SentriCard®, PIN, and a Lockbox ready then dial 1-877-SENTRILOCK (1-877-736-8745), press 2 for the CARS system and follow along with the prompts.

See also

Contact Us

SentriLock, LLC.
7701 Service Center Dr, West Chester, OH 45069
Sales: 1-866-736-2322
US Customers: 513-618-5800
Canada & Toll Free: 1-877-736-8745


Sales Email:
Support Email:
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