You can reach SentriLock Technical Support at 1-877-SENTRILOCK (1-877-736-8745) between the hours of 8:00AM and Midnight EST or you can use the form below. You can access the REALTOR® Lockbox Web Site (http://lb.sentrilock.com) you’ll need your SentriLock ID and Password to login.
For SentriCard® renewals over the phone have your SentriCard®, PIN, and a Lockbox ready then dial 1-877-SENTRILOCK (1-877-736-8745), press 2 for the CARS system and follow along with the prompts.