Lockbox and access resources
Find quick guides, video tutorials, and troubleshooting steps for your SentriGuard® and legacy lockboxes.
Setting Up Property Access Settings & Notifications
configuring access notifications, setting property alerts, adjusting showing notifications, managing access windows, customizing alert settings, set, setting, setup, set-up
How to configure showing instructions, seller notifications, and Access by Appointment rules.
Configuring Property Access Settings
Access settings can be opened immediately after assigning a lockbox by tapping More Settings, or from the Hamburger Menu ≡ tap My Lockboxes → Property Access Settings and selecting the desired property.
- Showing Instructions: Input entry rules, gate codes, and alarm instructions that display in the showing carousel.
- Homeowner Notifications: Enter seller mobile numbers to send automated SMS alerts when showings start and end.
- Access by Appointment (ABA): Enable ABA rules to restrict lockbox opening solely to agents with confirmed calendar appointments.
Property Access Settings & Notifications
How to configure showing instructions, seller notifications, and Access by Appointment rules.
Guides
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