See how to enable the Agent Safety feature in the SentriKey® Real Estate mobile app.
1. Launch the SentriKey Real Estate app
2. Tap the hamburger menu located in the top left corner of the screen
3. Select My Settings
4. Select Agent Safety
5. When using SentriKey Real Estate to open a lockbox, the Agent Safety feature will automatically alert your designated emergency contact when you do not or cannot confirm you are safe.
6. Select Enable Agent Safety
7. A release agreement will pop up, tap Accept
8. Enter your PIN and tap OK, or use Touch ID / Face ID.
9. The automated safety check will send you an alert approximately 90 seconds after you have opened the key door of the lockbox. If you do not acknowledge the second alert, an email and text message will be sent to your specified contacts below.
10. Select Add Safety Notification Contacts icon
11. A screen will pop up asking if you would like to access your contacts; select OK
12. Choose a contact
13. Select Continue
14. You have successfully enabled the Agent Safety feature! You can always turn off Agent Safety through the settings option within hamburger menu.