Log into the SentriKey® Real Estate web portal and click Listings.
Select property to configure Appointment Settings, Showing Instructions, co-listing contacts, and feedback forms.
Mobile App Instructions
Open the SentriKey® Real Estate app, tap the Showing Service tile, and tap the Listings tile.
Select property to update access rules, edit instructions, or view activity reports.
Listing Customizations & Features
Grant Access
Appointment Settings
Appointment Restrictions
Add-Ons
Showing Instructions
Room Guide(PRO tier)
Manage Contacts
Feedback
Schedule Link
Offers(PRO tier)
Send Notification
Reports
Attachments
Grant Access
Third-Party Access: If a lockbox is currently assigned to this listing, third-party access through SentriConnect and temporary access codes can be generated.
Non-Member Entry: Both options can be used for non-SentriLock users—such as contractors, inspectors, appraisers, and out-of-area agents.
Appointment Settings
Customize Showing Preferences:
Select an appointment mode for the property.
Configure overlapping appointment rules.
Enable or modify auto-confirm rules.
Appointment Modes Breakdown:
Confirm With Any: Any designated contact can approve the showing.
Confirm With All: All required contacts must approve before the appointment is confirmed.
Go and Show: No approval is required; agents can schedule within available showing times.
Appointment Restrictions
Create custom appointment restrictions.
Set up a maximum showing duration or required advance notice times.
Add-Ons
Easily navigate and connect to integrated third-party apps.
Streamline your workflow and showing experience.
Showing Instructions
Add or edit instructions regarding this listing (standard, showing, lockbox, or alarm instructions).
Any added instructions will display in appointment details for easy access by showing agents.
Room Guide (PRO Tier)
Add specific details, notes, and emphasis about individual rooms and property features.
Highlight key selling points directly to interested buyers.
Managing Contacts
Add co-listing agents, clients, and office staff to receive property notifications.
Contacts can choose how they confirm appointments and set preferences for confirmed/canceled showing alerts.
Enable automated homeowner notifications whenever a lockbox is assigned to the listing.
Feedback
Enable and customize feedback forms via the SentriKey website portal.
Automatically route received feedback directly to the property owner.
Schedule Link
Generate a shareable link that allows agents to book showing appointments directly without needing to contact you first.
Offers (PRO Tier)
Enable or disable offer submissions for the listing.
Add offer deadlines, instructions, restrictions, or notes visible to buyer agents.
Share the public offer submission link directly with agents.
Automatically populate submitted offers into the side-by-side comparison view for review.
Send Notification
Broadcast mass notifications regarding listing updates.
Select target recipients for the message.
Customize notification text and messaging.
Reports
The web portal offers more extensive reporting like property price analysis and activity on comparebles.
View full appointment history and past showing logs.
Track specific appointment dates, times, and showing agent details.
Attachments
Upload property disclosures, flyers, and listing documentation.
Automatically deliver attached files to agents upon confirmed appointment booking.
