Managing Client Records, Settings & Preferences

Guide to creating buyer profiles, managing interested properties, and tracking feedback.

Web Portal Instructions

Watch the web guide ↗
  1. Log In & Access Roster: Log into the SentriKey® web portal and click the Clients tab to open your client roster.
  2. Add New Clients:
    • Add Client: Click to manually input client contact details.
    • Import Clients: Click to bulk upload client records from a file on your computer.
  3. Key Client Management Features:
    • Client Profile: View and update client contact details and settings as needed.
    • Client Calendar: Link scheduled showings to specific clients, and view, edit, or delete client appointments.
    • Client Properties:
      • Interested In: Track, search, and add properties your buyer client is interested in.
      • Selling: View connected listings for clients who are selling a home.
    • Client Feedback: Review property feedback submitted by clients to refine future home searches.
    • Client Activity: Track which properties your client has viewed and see total visit counts.

Mobile App Instructions

Watch the mobile guide ↗
  1. Open App & Access Clients: Open the SentriKey® Real Estate app, tap the Hamburger Menu (≡) in the top-left corner, and select My Clients.
  2. Key Mobile Features:
    • Client Roster: View your existing client list, or tap the + icon to manually add a new client.
    • Client Properties:
      • Active: Track active listings your client is interested in.
      • Inactive: View saved properties that have been taken off the market.
    • Client Feedback: Review client responses and ratings regarding shown properties to refine future searches.
    • Client Activity: Monitor which properties your client has viewed and how many times they’ve visited each listing.