How to Access Lockboxes Without Cellular Data or Wi-Fi

Learn how to credential your app for offline lockboxes access in remote dead zones.

Offline Lockbox Access Guide

Best Practice Before You Start Your Day: You can unlock Bluetooth lockboxes without cellular service as long as your app is credentialed prior to losing connection. Just open the SentriKey® Real Estate app with a stable internet connection before leaving for showings and check for the green checkmark in the center of the home screen.
  1. Open the Open the SentriKey® Real Estate app while connected to the internet. Look towards the center of the screen for a green checkmark or a red X.
    • Green Check Mark: A green check mark confirms 24-hour offline credentials are stored.
    • Resolving Red X: Force close and reopen app with internet connection to refresh credentials.
Field Connection Tip: Enable Airplane Mode while keeping Bluetooth ON to reduce signal interference.