How Rockport REALTORS® Maintained Operations & Resilience After Disaster

Discover how Rockport Area Association of REALTORS® relied on SentriLock for post-disaster recovery, property access, and exceptional support.

The Customer

Rockport Area Association of REALTORS® is a regional MLS supporting over 280 members. Gina Setterbo has served as Association Executive since 2014.

The Problem

Following the severe destruction and challenges brought on by Hurricane Harvey, the Rockport Area Association of REALTORS® needed a reliable technology partner to help members continue serving clients during recovery. With limited inventory and competitive market conditions, REALTORS® needed dependable property access and responsive support to keep local real estate transactions moving.

The Solution

Setterbo noted that throughout challenging market conditions and recovery efforts, SentriLock remained a dependable solution that helped members streamline workflows and rebuild their local market.

Because of a fast-moving real estate environment, quick access to knowledgeable customer support was essential whenever questions or field issues arose.

"I sincerely appreciate everything about SentriLock. Not only the box but the customer service and our representatives. I cannot brag enough about the service we’ve received and am so thankful SentriLock has been our partner for the past seven years."Gina Setterbo, Association Executive, Rockport Area Association of REALTORS®