"The product is just far superior. The reality of it is that we don’t have very good broadband outside of the cities in Oklahoma. With the competitor’s lockbox, when we don’t have broadband, we can’t access the key bin, which is a fundamental part of a REALTOR’S® job. When you’re in a rural area, you need to have a lockbox that has a passcode system that isn’t broadband based, which SentriLock is able to provide with their lockboxes."— Adam Majorie, CEO, OKCMAR and MLSOK
The Background
Oklahoma City Metropolitan Association of REALTORS® (OKCMAR) is the largest REALTOR® organization in Oklahoma, providing MLS services and more through MLSOK to over 4,500 REALTORS® across six subscribing boards throughout the state.
The Problem
OKCMAR and its members were frustrated with their previous lockbox provider for a number of reasons. They needed a solution that worked seamlessly across neighboring associations and operated reliably in rural areas with limited or no cellular service. Their existing lockboxes often failed in non-broadband areas, and customer support was difficult to reach when issues arose. As their contract approached renewal, leadership began evaluating more secure and reliable lockbox solutions.
The Solution
Adam Majorie, CEO of OKCMAR and MLSOK, collaborated with other associations under the MLSOK umbrella to transition to SentriLock lockboxes. After seeing the Greater Tulsa Association of REALTORS® successfully make the switch, Majorie recognized the advantages SentriLock offered, particularly the ability for participating associations to benefit from seamless reciprocity under the same system.
"I'm just proud that our teams were able to work together so well. We got a lot done in a very short amount of time during the transition. We had to implement almost 11,000 lockboxes. That's amazing, especially considering that we had several different boards that needed to collaborate in order to complete the implementation process."— Adam Majorie
Overcoming Rural Broadband Limitations
A key benefit for OKCMAR was FlexCodes™, a temporary access feature available with SentriGuard® lockboxes. Many REALTORS® in Oklahoma work in rural areas with little to no cellular service, making offline access essential. With FlexCodes™, agents can securely open lockboxes even when they have zero cellular or internet connection.
SentriLock users can easily generate and set FlexCodes™ right from the SentriKey® Real Estate mobile app, giving agents reliable, uninterrupted property access wherever their listings take them.