CONTACT SALES

The SentriLock Conversion Process

When we say “easy at 1-2-3”—we mean it! Our multi-step process includes Onboarding, Implementation, and Post Implementation. We are with you every step of the way, providing answers to questions and support when you need it. Let us take care of converting/upgrading your lockboxes so you can focus on what your members really need.

ONBOARDING (1-60 DAYS)

Intro Call

  • Meet your SentriLock team
  • Review personalized timeline and plan
  • Discuss onboarding process
  • Schedule next calls

System Setup

  • System configuration call
  • Data integration
  • Vendor integration

Member Welcome

  • Develop communication plan to members
  • Email and/or social media announcement
  • Generate member awareness

IMPLEMENTATION (60-90 DAYS)

Account Activation

  • Member credential setup
  • Conversion event registration
 

Member Education

  • Introduce members to key features and benefits
  • Provide links to collateral and videos

Go Live

  • Go live and launch!
  • Distribution in action (if applicable)
  • Collection occurs, if necessary

POST-IMPLEMENTATION

Customer Success Manager

  • Post-implementation satisfaction surveys
 

On Demand Training

  • Train new and existing members on ongoing management of system

Media Kit

  • Access to brand guidelines and logos
  • Pictures and videos all in one spot

Marketing Resources

  • Easy-to-use, full-service platform
  • Everything you want to know about SentriLock products

Absolutely thrilled to share my appreciation for the amazing team at SentriLock! Your support and dedication made the transition seamless and enjoyable. It was an absolute pleasure working with all of you. Thank you for the fun and smooth experience!

Gillian Mashni, CEO

South Bend Area REALTORS®

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Lisa VanderMeer - Regional Sales Director

Lisa VanderMeer

Director, Regional Sales
Northeastern US
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Heather Son

Director, Regional Sales
Southeast US, West Coast
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Rashida Jolivet

Director, Regional Sales
Midwest, Rocky Mountains
Scott Conetta Headshot SentriLock

Scott Conetta

Showing Service Account Manager
Nationwide