CONTACT SALES

The SentriLock Conversion Process

When we say “easy at 1-2-3”—we mean it! Our multi-step process includes Onboarding, Implementation, and Post Implementation. We are with you every step of the way, providing answers to questions and support when you need it. Let us take care of converting/upgrading your lockboxes so you can focus on what your members really need.

ONBOARDING (1-60 DAYS)

Intro Call

Meet your SentriLock team
Review personalized timeline and plan
Discuss onboarding process
Schedule next calls

System Setup

System configuration call
Data integration
Vendor integration

Member Welcome

Develop communication plan to members
Email and/or social media announcement
Generate member awareness

IMPLEMENTATION (60-90 DAYS)

Account Activation

Member credential setup
Conversion event registration

Member Education

Introduce members to key features and beneﬁts
Provide links to collateral and videos

Go Live

Go live and launch!
Distribution in action (if applicable)
Collection occurs, if necessary

POST-IMPLEMENTATION

Customer Success Manager

Post-implementation satisfaction surveys

On Demand Training

Train new and existing members on ongoing management of system

Media Kit

Access to brand guidelines and logos
Pictures and videos all in one spot

Marketing Resources

Easy-to-use, full-service platform
Everything you want to know about SentriLock products

Absolutely thrilled to share my appreciation for the amazing team at SentriLock! Your support and dedication made the transition seamless and enjoyable. It was an absolute pleasure working with all of you. Thank you for the fun and smooth experience!

Gillian Mashni, CEO

South Bend Area REALTORS®