CONTACT SALES

Are You an Influencer in Your Market?

Invite Us To Your MLS Meeting!

Sales-Heather-Headshot-1-250x250

Heather
Son

Director of
Regional Sales
Shawn Gilligan

Shawn
Gilligan

Senior Director of
Strategic Accounts
Sean Flynn

Sean
Flynn

Senior Director of
Strategic Accounts
Michael Orchow

Michael
Orchow

Senior Director of
Strategic Accounts

Have questions or ready to get started? Contact our team at info@sentrilock.com and we’ll connect you with the right solution.

The SentriLock Conversion Process

When we say “easy at 1-2-3”—we mean it! Our multi-step process includes Onboarding, Implementation, and Post Implementation. We are with you every step of the way, providing answers to questions and support when you need it. Let us take care of converting/upgrading your lockboxes so you can focus on what your members really need.

ONBOARDING (1-60 DAYS)

Intro Call

  • Meet your SentriLock team
  • Review personalized timeline and plan
  • Discuss onboarding process
  • Schedule next calls

System Setup

  • System configuration call
  • Data integration
  • Vendor integration

Member Welcome

  • Develop communication plan to members
  • Email and/or social media announcement
  • Generate member awareness

IMPLEMENTATION (60-90 DAYS)

Account Activation

  • Member credential setup
  • Conversion event registration
 

Member Education

  • Introduce members to key features and benefits
  • Provide links to collateral and videos

Go Live

  • Go live and launch!
  • Distribution in action (if applicable)
  • Collection occurs, if necessary

POST-IMPLEMENTATION

Customer Success Manager

  • Post-implementation satisfaction surveys
 

On Demand Training

  • Train new and existing members on ongoing management of system

Media Kit

  • Access to brand guidelines and logos
  • Pictures and videos all in one spot

Marketing Resources

  • Easy-to-use, full-service platform
  • Everything you want to know about SentriLock products

Absolutely thrilled to share my appreciation for the amazing team at SentriLock! Your support and dedication made the transition seamless and enjoyable. It was an absolute pleasure working with all of you. Thank you for the fun and smooth experience!

Gillian Mashni, CEO

South Bend Area REALTORS®