January 2016


  1. When trying to use a code at a SentriLock lockbox without a SentriCard®, press the ENT button multiple times to get the lockbox to react before typing in the code.
  2. The command to remove the shackle using a SentriCard® resets the lockbox to its default settings. If you are going to enable special or customized modes on the lockbox, it is best to remove the shackle prior to enabling them.
  3. Using the SentriCard® is similar to accessing an ATM. You put your SentriCard® into the lockbox and identify yourself by typing in your PIN, then press ENT. After this, you will see the READY light. At this point, the lockbox is awaiting your command. Removing your SentriCard® after you input your PIN is a shortcut to open the key compartment.