SentriCard Utility

 

Download

Click the image below to download the SentriCard® Utility software.

Download for Mac
Click here to download the SentriCard utility for Windows.

How to Install the SentriCard® Utility

  1. 1. Open the SentriCardUtilityInstaller.exe file that was just downloaded and follow the prompts.
  2. 2. When the installation completes, plug your SentriCard® Reader into a USB port on your computer.

Click here (PC, Mac) for more detailed instructions.

How to Renew Your SentriCard with the SentriCard® Utility

Use the following steps to renew your SentriCard® with the SentriCard® Utility:

  1. 1. Launch the SentriCard® Utility, insert your SentriCard® into the SentriCard® Reader and login.
  2. 2. Select a permission and click Submit (if prompted).
  3. 3. Click the Renew SentriCard® button on the left-hand side of the Main Menu. Make sure to leave your SentriCard® in the SentriCard® Reader during the renewal process. When the renewal is complete, you will receive a message in the Status Bar saying Card Status: Connected. Above the Status Bar, the web page displays the expiration date of your SentriCard®.

FAQs

Nothing happens when I insert my SentriCard®.

The SentriCard® Utility may not be running. Start the software and try inserting your SentriCard® again.


I get a pop-up message that says “No smartcard readers detected”.

The SmartCard® reader is not plugged in or cannot be detected. Plug the reader into a USB port. If the reader is already plugged in, try plugging it into a different USB port.

 

Contact Us

SentriLock, LLC.
7701 Service Center Dr, West Chester, OH 45069
Sales: 1-866-736-2322
Support:
US Customers: 513-618-5800
Canada & Toll Free: 1-877-736-8745

 

Sales Email:
Support Email: support@sentrilock.com