SentriLock Announces 2010 Customer Focus Group

Company Officials Say Their Culture of Award-Winning Service Benefits From Ongoing Feedback from Customers Across North America

“When it comes to customer service, we’ve been rated tops in the industry for the past three years by independent market research studies,” said Scott E. Farmer, SentriLock’s Vice President of Customer Care. “But we realize staying on top means listening to what our customers have to say about our system and how we can improve on customer metrics in the years to come. Customer input is a critical piece to our process of continuously improving our products to serve the needs of REALTORS® everywhere.”

To read the entire story and see who’s attending, visit our Focus Group webpage!